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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/8638
Title: EXAMINING THE ROLE OF TRAINING PROGRAMS IN ENHANCING EMPLOYEE PERFORMANCE IN BUNNA INTERNATIONAL BANK
Authors: ENDREAS, HANNA
Keywords: training and development, employee performance, training needs assessment, training methods, blended learning, evaluation techniques, productivity, job satisfaction, knowledge retention
Issue Date: Dec-2024
Publisher: St. Mary’s University
Abstract: This study investigates the impact of training and development programs on enhancing employee performance at Bunna International Bank. The primary objectives are to examine the effectiveness of training needs assessments, evaluate various training methods and delivery modes, and analyze the role of evaluation techniques in optimizing employee outcomes. A mixedmethods approach was adopted, integrating quantitative data from structured surveys and qualitative insights from semi-structured interviews with employees and managers. The research highlights significant findings, including the positive correlation between systematic training practices and improved employee performance metrics such as productivity, job satisfaction, and knowledge retention. Effective training delivery modes, particularly blended learning approaches, were identified as instrumental in engaging employees and reinforcing practical applications. However, gaps in aligning training with strategic goals and inconsistent evaluation practices were noted as areas needing improvement. The study concludes that targeted training initiatives, tailored to specific organizational and cultural contexts, are critical for maximizing workforce potential and sustaining competitive advantage in Ethiopia’s dynamic banking sector. Key recommendations include enhancing training needs assessments, integrating robust evaluation frameworks like the Kirkpatrick model, and adopting innovative delivery modes to address diverse employee learning preferences. By addressing these gaps, Bunna International Bank can optimize its training programs to foster a culture of continuous improvement, ensuring long-term organizational growth and employee development. The findings offer valuable insights for financial institutions and other sectors seeking to improve employee performance through strategic human resource development.
URI: http://hdl.handle.net/123456789/8638
Appears in Collections:Business Administration

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