Abstract: | The purpose of this study was to explore the determinants of employee engagement in Zemen
Bank. Employee engagement is influenced by many factors including job characteristics,
organizational justice, reward and recognition, leadership style, workplace culture,
organizational communication and company reputation. In this study, job characteristics, reward
and recognition, and leadership style were tested for their predictive role on employee
engagement. The study adopted a quantitative research method and a survey research approach
with five point Likert scale questionnaire was distributed to the respondents. Random sampling
approach was used to select the target respondents of the survey, where 150 Self-administered
questionnaires were distributed, out of which all were collected. The data collected was analyzed
through descriptive, correlation, & regression analysis using SPSS software. The correlation
analysis result showed that job characteristics, leadership style, and reward & recognition have a
strong positive relationship with employee engagement. The finding of the study using a
multiple linear regression analysis revealed that all the independent variables (job
characteristics, leadership style and reward & recognition) have positively predicted employee
engagement. Based on the findings, the researcher forwarded recommendations and future
research directions. |