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Results 1-10 of 31 (Search time: 0.001 seconds).
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Issue DateTitleAuthor(s)
Jun-2017ASSESSMENT OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE CASE OF CBM (COMPUTER BUSINESS MACHINE)Girma, Rakeb
Jun-2016THE EFFECT OF JOB QUALITY ON CUSTOMER SATISFACTION AT CUSTOMER CALL CENTER OF ETHIO TELECOM IN ADDIS ABABADEFARU, TAMIRAT
Jan-2017DETERMINANTS OF SERVICE QUALITY AND THEIR IMPACT ON CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL BANK OF ETHIOPIA (Selected Branches in Addis Ababa)KEBEDE, ZEWDITU
Jun-2015ASSESSMENT OF CUSTOMERS’ SATISFACTION AND SERVICE QUALITY OF AWASH INTERNATIONAL BANK (S.C.)GIRMA, ELSABETH
Jul-2016ASSESSMENT OF ETHIOPIAN CASH AND CARRY WHOLESALE ENTERPRISE’S (ALLE BEJIMLA’S) EFFECT ON FOOD AND FAST MOVING CONSUMER GOODS MARKET IN ETHIOPIAGIROSH, FEKADU
Dec-2016ASSESSING THE EFFECT OFCUSTOMER SATISFACTION IN SERVICE DELIVERY OF FRONT LINE STAFFS IN SELECTED COMMERCIAL BANK OF ETHIOPIA (CBE’S) BRANCHESBERIHUN, BEZABIH
Dec-2015THE IMPACT OF QUALITY SERVICE DELIVERY ON CUSTOMER SATISFACTION AT OROMIA INSURANCE S.CKUMA, LENSA
Jul-2016EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION THE CASE OF BERHANINTERNATIONAL BANK S.CYIDNEKACHEW, MILLION
Jan-2018THE EFFECT OF BROADBAND SERVICE QUALITY AND PRICE ON KEY ACCOUNT CUSTOMERS’ SATISFACTION IN ETHIO TELECOMGETACHEW, TSEGEREDA
Jun-2018SERVQUAL AND SERVPERF MODEL TO ASSESS SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF BANK OF ABYSSINIA SHARE COMPANYFEKADU, ABAYNESH

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